Control4 Breaks Industry Record with Most CE Pro Quest for Quality Award Wins
Integrators recognize Control4 as an outstanding business partner in 9 out of 16 manufacturer categories.
Salt Lake City, UT – April 2, 2018 9:00 AM ET – Control4 Corporation (NASDAQ: CTRL), a leading global provider of smart home solutions, announces it has won an unprecedented nine of CE Pro’s 2018 Quest for Quality Award categories. Nominated by home technology professionals, Control4 has broken the record for the highest number of CE Pro Quest for Quality wins awarded to one manufacturer in a single year. Control4 received Platinum for General Communication/Customer Service, RMR Support Programs, and Shipping Policies; and Silver for Technical Support, Sales/Marketing Assistance, Dealer/Integrator Website, Training Programs, Dealer Protection Policies, and Social Media Presence.
CE Pro readers, consisting primarily of home technology professionals, vote for deserving manufacturers in the Quest for Quality Awards across 16 categories each year. Previously, six was the highest number of Quest for Quality awards given to a supplier in one year. Control4’s record-breaking nine wins can be attributed to its many initiatives designed to drive dealer success, such as: the introduction of the Pakedge Certified Network Administrator (PCNA) training program; marketing initiatives such as the traveling Control4 “Smart Living, Smart Design” Airstream; enhanced website resources in the growing Control4 Dealer Portal; astute brand acquisitions that support unified connected home experiences; as well as favorable sales and shipping policies.
“The difference between us and other manufacturers in our industry is our commitment to our dealers,” commented Control4 Chairman and CEO Martin Plaehn. “At Control4, we’re unequivocal and unconflicted. We are building a powerful, professional, certified, localized, and highly responsive service delivery channel of independent dealers. We want them in every major city around the world and we want them to be specialists in solutions for the connected home.”
“We’re fully invested in creating connected home experiences, not consumer electronics. There is a conceptual difference and we are laser focused on helping our dealers deliver that customer experience by supporting them with training programs, marketing support, dealer tools, and customer service programs—all of which are designed to help our dealers succeed in their business,” said Plaehn.
Quest for Quality Awards are unique in the industry because they are not a measurement of product quality, but rather an evaluation of the services, the people, and policies behind them. It is for this reason that the Control4 team is especially proud to be a record breaker in receiving these prestigious awards. These nominations acknowledge that Control4’s commitment to remarkable experiences and dealer prosperity has been successful.
For more information on Control4 visit www.control4.com.