Author: Kimberly Lancaster

Crestron Flex-R Series

The Future of Work Looks Different for All of Us

Work from anywhere is trending. As a person who really, really likes the office, I found the shift to remote work really tough. In my office, which was designed by me for me, and where I have typed, pitched, chatted, fretted, strategized, and vented for 20 years, working anywhere doesn’t resonate. But I know I […]

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Caster Adds Crestron Home to Client Portfolio

Hi I’m sure you already said oh wow and depending on what you know, you may also be thinking but how? As you know, SnapAV acquired Control4 in August of 2019, Caster continued to handle the brand, marking an official 12 years on March 30, 2020, which also marked our last day as the PR […]

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The FTC’s Endorsement Guides, Part 2: Understanding Influencers and FTC Disclosures

The FTC’s Endorsement Guides, Part 2: Understanding Influencers and FTC Disclosures

Last week, I highlighted key FAQs regarding the Federal Trade Commission’s (FTC) Endorsement Guides. As I said, disclosure (and arguably common sense) is at the heart of these issues. Using a formula of $100 x 10,000 followers + extras = total rate, you can see how quickly the dollars can roll in for influencers. For sponsors, […]

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The FTC’s Endorsement Guides, Part 1: Do you know what you need to disclose?

The FTC’s Endorsement Guides, Part 1: Do You Know What You Need to Disclose?

If you use endorsements in your marketing, do they meet the standards of the FTC Act and the FTC’s Guides Concerning Use of Endorsements and Testimonials in Advertising? And what about social media influencers? If your business works with influencers or if you’re an influencer yourself, are you both taking necessary steps to clearly disclose material […]

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Engaging with Clients on Social: The Why & How for Custom Integrators

About a month ago, an installer posed this question. “Do you think it is acceptable to connect with each new client you start working with on social media? Or do you know of an article that talks about social media and new client relationships?” My response: “Most dealers will add a customer to their email […]

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